Permanent Role –Property Client Liaison – Property Security Company – Based N11 - £30,000
Our client seeks a Client Liaison officer to assist them with support to teams in the fields in terms of being a main point of contact for clients to speak with in terms of the properties they manage.
The ideal candidate is an experienced professional with knowledge of customer service best practices We expect you to perform well in a team environment and have exceptional people skills.
- To call existing clients to ensure all their requirements are being met
- Dealing and managing all queries and complaints
- Ensuring all keys for properties are returned and filed safely
- On-boarding new clients
- Producing weekly and monthly reports to seniors
- Working closely with all departments including legal teams