Published: 8th May 2018
Job Type


 Are you a great communicator with organisational skills and excellent customer service?  My client a Leading Charity, are looking for a Receptionist to undertake general reception duties and provide general administration support to the office services team.


You will have:

  • Previous experience working as a Receptionist
  • Excellent attention to detail and organisational skills
  • A good level of IT literacy
  • Confidence when dealing with people at all levels.


Duties include:

  • To act as the first point of contact for the company, acting at all times in a welcoming and professional manner.
  • Answer door, greet visitors, welcome and direct them appropriately; ensure the Visitors Books is completed.
  • Review and update, on a regular basis, the staff movement sheets.
  • Ensure that the reception area (including meeting rooms, ground floor kitchen, toilet and store cupboard) is kept organised, tidy and secure.
  • Daily management of incoming and outgoing mail services – post, couriers, mail-outs, freight
  • Handle switchboard and day/night answer phone, voicemail administration.
  • Co-ordinate telephone system maintenance, fault reporting, keep up-to-date manuals and record, assist staff with problems as necessary, ensure user needs are met.
  • Answer, screen and forward incoming phone calls; raise and direct enquiries and complaints to the appropriate department/service.
  • Review and update, on a regular basis, the staff contact and telephone extension lists.


Salary £21,800

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