5 Reasons Why First Impressions Are EVERYTHING

Managers are the face of the business culture, and are responsible for ensuring the integrity of the rest of the business. They drive retention and keep teams together. Losing a manager has considerable hidden costs in terms of lost productivity. Companies looking to replace personnel in these roles have necessarily high standards. We only get one chance to make a first impression. There’s no way around this simple fact. And whilst it is an important thing to realise; it certainly isn’t something to be anxious about. First impressions are vital. Let’s look at some of the things you can do to deliver a top notch one. Consider your attire careful, and whilst it isn’t necessary to purchase new clothes for the occasion, it may well be worth paying special attention to the way you present your ordinary business attire. A useful mental exercise is to look at yourself in the mirror, and try to imagine that you are the interviewer. Question whether there is anything about your presentation that would warrant special attention or seem out of place. With this in mind; you should also be aware that no credible HR representative or employee will consider your appearance as the be all and end all! Many employees will practice the mantra of no judging books by their covers. You shouldn’t, therefore, make inscrutable and often arbitrary judgements about your own appearance. Behave and try to appear in the most honest and forthright way possible. Your posture is also vital. Standing upright with your shoulders back is a sign of ready engagement with a given situation and the world at...

8 Killer Tips for a Successful Executive and Assistant Partnership

The London workplace is a fast-evolving landscape but the core ingredients of successful relationships often remain constant. This is certainly the case when you consider the relationship that exists between an executive and assistant. Here are some top tips to ensure that the EA relationship is a successful one. 1. Communication is at the top of every list At the top of every list that will ensure a productive and effective relationship between executive and assistant is communication. The executive assistant job will be far more difficult if communication is lacking. Most executives see themselves as excellent communicators, but it’s easy to fall short. An EA benefits greatly when executives take the time to brief and explain. It is the quality of ongoing verbal communication that keeps work flowing, reduces the likelihood of mistakes, and often flags issues before they raise their ugly head. 2. Consistent processes When people and processes work in tandem, success is the result. Key day-to-day processes, such as calendar and email management, and regular scheduled meetings are the nuts and bolts of the executive assistant job. They are also crucial to an effective relationship between executive and assistant. Almost as important as ensuring these processes are clearly defined is the need to implement them consistently. 3. Give regular status updates to each other on a regular basis Neither executive nor assistant should wait for updates from either party. Status updates from both sides are vital. 4. Continual improvement In any walk of life, standing still eventually leads to going backwards. Things change and technology moves quickly. Processes that are part and parcel of an...

Celebrating 21 years of recruitment

It’s a fact that very few recruitment companies get to the point where they can celebrate 21 years in the business. It’s also a fact that, statistically, as many as 80% of recruitment companies fail. There are many reasons why this is the case. Some have minimal experience. Others show a financial naivety. Another common mistake that recruiter newbies make is to focus too heavily on sales instead of service. Of course, anybody can be a recruiter – that much is true – but it doesn’t mean they will be any good at it. Driven by our values, not our sales We don’t necessarily want to focus on what others do – especially not recruiters that have failed or will fail. We would rather focus on our own achievements and what we do well. Our values are genuinely important to us. To be successful we need to understand our clients and candidates on a deeper level. That takes dedication and we take pride in that. Relationships are everything in this business and we build ones that are strong, unique, and ultimately fruitful. Outstanding candidate services We robustly check, test and interview all candidates so that we know them all inside out. This is the way we ensure that we find the right position for each candidate. We want to find the perfect fit each and every time. A CV only says so much. We meet every candidate in person so we know what they want and get to understand what makes them tick. Working for every client Coby Philips can provide temporary and permanent staff for all office support...

How Our Consultants Work At Coby Philips

Here at Coby Philips our Senior Consultants constantly meet and exceed both candidate and client requirements. Over the past week we conducted a short interview with the consultants themselves asking them the same four questions and here is the end result! How do you know when you have found the perfect candidate for our client’s vacant position? With every new position we strive to receive as much information as we need to for our candidates. We become aware of what exactly the client is looking for in an employee and work with them to send only the best suited candidates. Every candidate has a detailed, face to face and an in depth interview with ourselves, this enables us to assess their skills, experience and their reasons for seeking a new opportunity, temporary or permanent. We then vigorously go through their CV and are sure to know exactly what the candidate is looking for and what type of role they are suited to. By following this process, we are certain that we will reach and exceed our client’s expectations by providing them with the perfect candidate each and every time. What do we do to exceed our client’s expectations? On average each consultant has 15 years’ Recruitment experience- providing Temporary, Contract and Permanent Recruitment Solutions for Office Support Staff. With our knowledge and a diverse client base, matched with an extensive base of candidates readily available for all types of assignments – we provide and effective and efficient service to all our clients. We tailor our service to meet the specific requirements that all of our clients have and ensure...

Coby Philips Tips On Managing A Remote Workforce

Take your team’s productivity and efficiency to new heights with these useful insights. 1.Work Force. Hire the right people. Not everyone is up to the task of working alone, as remote workplaces are usually less social than co-located ones. People on remote teams need to be ok with that. For best results, it’s imperative to hire people who are up for the challenge and capable of working independently, but yet in a small team. 2. Tools Use the right remote work tools. Tools are important in a remote workplace because they enable you to better organise the team and keep everyone on the same page. A truly effective remote work team will have all of the vital remote work tools: email, a file sharing capacity, an instant messaging platform, screen sharing software, project management software and any tools or resources specific to your industry. 3. Process Organise a work plan. One of the most important ingredients in a powerful remote team is process, or how you work. In a virtual team, each person may develop their own processes and procedures that do not mesh with the way other team members are working. It’s best to use a project management system to keep everyone in touch. 4. Goals Articulate project goals and objectives clearly. Help remote workers understand what they are working towards by setting the correct priorities and goals. In a virtual work setting, the importance of having clear project goals and objectives cannot be overstated. These goals should be clearly communicated during meetings, regular check-ins and performance reviews aswell. 5. Communication Keep communication lines open. Communication is key...

5 Signs That Your Employees Are Unhappy

This week we will take a look at knowing when employees are unhappy in the work place. Facing the fact that no one likes working. Human beings are lazy creatures but they must work for a living. The definition of survival however, can vary based on your position. Sensing mutiny among your employees, here are some things to be on the look out for.   Decreased Professionalism.  Usually, If employees are making a decent living and being treated with respect. they will have more invested in keeping their job.   Red Flags;  Employees stop being respectful of management. Employees stop caring about providing good customer service. Just one employee, it might just be an isolated incident or attitude problem. Multiple employees, pay attention and reassess. Calling In. If the work environment is hostile or the cost of getting to work is more than they could make, it makes sense that people would not want to come into work. Red Flags; When employees would rather go without money than come into work Multiple employees are doing this it means that they aren’t interested in working for you and are doing something else. Decreased Work Production. If your employees have stopped producing their work in the same manner or it has started to decrease in quality, then they are probably not happy with their working conditions. Red Flags; They do not care about the quality of their work. They do not care about the deadlines on their work You find out that they are hoping you will fire them so they can take unemployment or just start at the new place....

Want To Impress During Your Interview? This Is How…

YouTube: How to impress on an interview. We totally understand interviews are nerve racking especially if it is your first. You have to think about an interview like it is your first and last chance to prove to these people that you are the candidate they are looking for. That’s kind of just it! Coby Philips want to make sure you have all the employers boxes ticked so that’s why we have come up with 10 top tips on how to impress the employer on your interview. Let’s begin!   Preparation. You need to do as much research on not only the role you are interviewing for but also the company itself. Once you know the company to the best of your knowledge your nerves and anxiety will drop dramatically, simply because you have nothing to worry about. You’re covered! Smart Dress. It is quite obvious that you would not turn up at a formal corporate interview dressed in a full tracksuit or jeans and T-shirt but you’ll be surprised, it happens. If you are the best person for the job then prove it and dress your best. You’d rather be over dressed then under. Wear a full suit with a tie or a formal black dress and be sure to wear smart shoes. Be Early. When we say be early we don’t mean too early you should revolve your morning around your interview time, they are expecting you at a certain time, sick to it. We’d say arrive there 10-15 minutes early so you can prepare yourself and calm down before you head in. Arriving early shows that...

10 Admirable Attributes of a ‘Great Employee’

It is very easy to notice the incorrect things that employees do during the working week, however everybody makes mistakes every once in a while. So occasionally you should step back and think about the positives about this employee, look out for the following things! Are they ambitious? What about Autonomous? Is your employee Humble? Does your employ portray a Passion for their work? Confidence is key, is your employee confident? Honesty is the best policy Is your employee creative? Reliability, does your employee show this? Does this employee show that they are eager? Positivity attracts positive things, are they keeping it positive? With a busy schedule it is hard to notice these attributes easily, that’s understandable, however employees should be a number one priority. When employees feel appreciated it leads to best customer service for your clients. Let us just go over the 10 tips! You can notice when your employee is ambitious because they will always want to improve and will have big goals (preferably in their current workplace). Being Autonomous is having the ability to work on tasks by themselves with very little help however is not afraid to ask someone if they come across a problem. Staying humble can be hard for some people this attribute is probably the most noticeable, note that being humble and being shy are two different things. It is important to see that your employees are grounded and not getting too arrogant, it creates bad energy in the workplace. You can clearly see when someone is passionate about their work because  they will put a huge amount of effort on...

Change Your Daily Routine For Success

Speaking through experience changing your everyday routine can make you feel refreshed, like you are on the right path and can increase positive opportunities. When I say ‘changing routine’ I don’t mean change what time you get the train to work or quitting your job completely. Changing routine can be things like; going to bed earlier, waking up earlier or allowing yourself enough time to not rush around in the mornings. When you change your routine, it makes you feel motivated and ready for the challenges you’re going to face perhaps at work that day. I spent many months feeling uninspired not only in the workplace but at home to, as soon as I changed my routine I slowly began to gain more energy, more motivation, less procrastination and general happiness within myself. When I first heard of this idea I was sceptical, I couldn’t understand how changing the way you do things everyday could help you. So, I asked friends and family about this and my step-mum came out with something that just made sense and made me feel inspired to change the way I thought about life! I asked her the question “How can changing your everyday routine make you feel more inspired and motivated?”. Her answer: “Imagine you watch a film, then imagine watching the same film again straight after and again and again and again. Boring, right? Now imagine watching a different film after this. You feel entertained, you have the energy to pay attention and you feel satisfied when the film is over — depending on the film of course. What I am trying to...

How To Write Your CV

So, first thing’s first! What is a CV? CV stands for Curriculum Vitae, which is actually Latin for ‘course of life’. It is a summary of all your skills, experience and education. A CV is the difference between unemployment and employment. How long should a CV be? A standard British CV should be no longer than three pages long and preferably covered on two pages. Where do you start when writing your CV? You should begin with a personal profile. This isn’t a necessity however having one will definitely help your CV stand out. A profile is a concise statement that highlights your main strengths and/or reasons for deciding to work in a particular field. Think about and include a few relevant achievements and skills whilst still expressing your career aims. How should a CV be set out? Personal details at the top. A short punchy personal profile outlining the above. Education and Qualifications after that. Then, your work history. Below is how a job role should look! Coby Philips Administrator January 2011 – June 2016 Duties Should Be In clear BULLET POINTS Interest’s should be at the bottom of the CV. Followed by references – “References available upon request” What to include and what not to include. Current experience should be as detailed as possible, outlining everything you are involved with in your current position. Gaps on your CV should be covered so clients do not ask questions. Do not add pictures or statements about any of your personal life. Keep the CV short but detailed, covering any questions the client may have. We hope this guides you...
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